How does Covid-19 affect the ski season in Myrkdalen?

Our favourite season is getting closer and the work of implementing infection control measures has started. No one knows for sure how this year’s season will be, but in consultation with the Norwegian association of ski resorts (Alpinanleggenes Landsforening), Norwegian Institute of Public Health and national health authorities we will try to outline how this year’s ski season will be carried out. What is certain, is that we will do everything we can to facilitate for safe skiing and activities in Myrkdalen this winter. But we are dependent on you following all measures being taken.   

Below you find our main rules for the destination. Further down you will find information regarding the ski resort, accommodation, restaurants and bars, ski school, ski rental and activities / events. Please be aware that these rules will be visible throughout the destination during the coming season, and that there may be changes at the request of the authorities.  

MAIN RULES

Myrkdalen Skisenter

Before arriving Myrkdalen Mountain Resort, please ask yourself:  

  • Do I feel unwell or am I in quarantine? 

Is the answer yes to any of them, you shall not visit Myrkdalen. In order for us to run the ski resort and its associated facilities, we depend on people who have symptoms of infection, are ill, or in quarantine are staying home.  

If you are feeling well 

If you are feeling well you are most welcome to visit us, with a friendly reminder of the rules that apply in general in the society:  

  • Sick people stay at home 
  • Good cough and hand hygiene 
  • Min. 1 metre distance 

We also ask you to register on the infection tracking tool SafeSpot’s CR codes located in the ski resort, restaurants, hotel, and shops.  

What if you get ill while in the resort? 

  • If you develop symptoms or fall ill during your stay, we have the following advice:  
  • Go home as soon as possible 
  • Do not take public transportation 
  • Wait outdoor or in your own room if possible 
  • Cover mouth and nose and keep distance to others 

In order for us to run the ski resort and its associated facilities, we depend on people who have symptoms of infection, are ill, or in quarantine staying home.

LIFT PASSES / TICKETS

Myrkdalen Skisenter

We strongly encourage everyone to purchase lift passes online prior to arrival in Myrkdalen. There are two reasons why this is beneficial for you as a customer: 

  • If space restrictions are introduced, everyone with pre-booked lift passes will have priority in the ski resort in case space restrictions are introduced.  
  • You do not have to stand in line at the ticket office 

You can top up a Key Card that you already have. If you do not have a Key Card, you can buy this online and pick it up at one of the vending machines located at Myrkdalen Sport & Skiutleie and at the reception at Myrkdalen Hotel. At the vending machines you can also buy lift passes. The ticket office in Myrkdalsstovo will be open, but remember to keep your distance and use the disinfection that is located at the ticket office. 

Do you have a season pass?  

You will have priority in the ski resort in case of space restrictions.  

SKI RESORT
Familievennlige Myrkdalen

We do not know whether there will be reduced capacity on the lifts or space restriction in the resort this year, but we work with this together with the authorities.  

We encourage you as guests to:  

  • Share lift together with your own travelling partners or family 
  • Keep distance to other people in lift queues and in general 

This is what we do:  

  • In weekends, holidays and busy days we will have extra staff available in the resort to help you and to recommend lifts/cafés with less queue. Please contact them if needed 
  • The lifts are not actively filled  
  • We will not actively assist when boarding t-bars, disk lifts, or the magic carpet 
  • Single skier entrance will be kept open in order to create distance in the queue, and to vacant seats where there is a vacant seat between strangers. Staff will stand the lift to help 
  • We are also looking into other measures to spread the traffic throughout the facility to utilize its full capacity

One thing is for sure - we will do everything we can to facilitate safe skiing and adventures with us this winter, but we depend on you following all the advice given. 

SKI SCHOOL

Myrkdalen Skiskule

What we want from you:  

  • We encourage you to book instruction online 
  • Meet for classes in the signed area outside the ski school’s cabin, where your instructor will meet you 

This is what we do:  

  • Inform all participants to keep a distance when we stop, in the lifts etc. 
  • Maximum of 8 participants on group classes 
  • Ensure limited physical contact  
  • Facilitate for booking online or by phone 

SKI RENTAL & SPORT SHOPS

Gul tynn dunjakke på kleshenger i et vindu foran det snødekte torget i Myrkdalen

What we want from you: 

  • We encourage everyone to pre-order ski and snowboard equipment online 
  • We encourage you to use your own helmet 

This is what we do:  

  • Helmets and equipment are cleaned after use 
  • Helmets can be quarantined if necessary  
  • Posters with information in the rental facilities 
  • Disinfection stations at the entrance and by all payment machines

RESTAURANTS & APRÈS SKI

Restaurant Tunet

Our restaurants and bars will stay open as usual and we encourage to follow the general measures regarding distance and table serving.  

What we want from you: 

This is what we do:    

  • We have adapted the traditional buffet service. The coffee, tea, and juice machines are disinfected at regular intervals during breakfast. Serving dishes and cutlery are replaces regularly by the staff.  
  • There shall be no queues at or in the restaurant. If necessary, the floor will be marked with 1-metre markers.  
  • Hand disinfection will be available at the entrance and in selected places in the restaurant 
  • All exposed surfaces are cleaned every hour during operation 
  • Particularly exposed surfaces such as payment terminals and menus are cleaned between guests 
  • Tables and chairs are placed to ensure a distance of 1 metre 
  • This year, there will be an alternative après ski, within current infection control measures. Even though it will not be like a traditional après ski, we promise a good atmosphere with something nice to drink.  

ACCOMMODATION

Ski inn - ski ut frå Myrkdalen Hotel
 

We have our own rules for refunds and cancellations that you can read more about here.  

This is what we do:  

  • Stricter routines on cleaning, and we follow the current guidelines within our industry 
  • We disinfect all exposed surfaces and contact points in common areas 

If you fall ill when staying with us, please:  

  • Call our reception on +47 47 47 16 00 for guidance  

ACTIVITIES AND EVENTS

Mikkel og Mikkeline i Myrkdalen

What we want from you:  

  • We encourage you to book activities and events online 
  • Only 1 adult are allowed to follow children to activities and events 
  • Participants must stay within their designated place 

This is what we do:  

  • Facilitate for distance between participants 
  • Reduce capacity on events and activities based on Norwegian Institute of Public Health’s guidelines 
  • Facilitate pre-booking of activities / event and use of SafeSpot for registration and infection tracking.  

 

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